Royal Oak Water Damage Restoration › Flood Damage Restoration

Royal Oak Flood Damage Restoration

After a flood in Royal Oak, the water leaves a wet, dirty house behind. Royal Oak Water Damage Restoration handles the pump-out, the removal of soaked materials and the drying.

In Royal Oak, the typical response comes in under 30 minutes. A real person answers, and a drying crew is moving before the call ends.

Local Headquarters

Royal Oak calls are dispatched from 820 S Washington Ave, Royal Oak, MI 48067, our local office. The office sits one block off Main Street, inside Royal Oak's own downtown core, so most calls in the city are a same-neighborhood drive.

Your First Steps When Flood Water Enters

  1. Put your own safety ahead of your belongings.
  2. Never touch an outlet, cord or appliance while you stand in floodwater.
  3. Shut off the water main if you can get to it without wading.
  4. Open a window for air only if the outdoor water is not near the opening.
  5. Wear rubber boots and waterproof gloves for any contact with wet surfaces.
  6. Write down the time the water arrived and how high it rose.

What the Record Says About Flooding in Royal Oak

Flood history

In the August 2014 flood, about forty percent of Royal Oak homes had basement flooding, according to the cited account. About 2 billion gallons of wastewater went through the Kuhn system into the Red Run. (Wikipedia, George W. Kuhn Retention and Treatment Basin...)

More than five inches of rain fell in six hours on August 11, 2014. Patch reported NOAA put that at a once-in-292-years event. (Patch Royal Oak, Royal Oak Sewer Analysis Could Explain...)

Patch reported in 2014 that Royal Oak's drainage system handles only a 10-year rain storm, so in August 2014 the backed-up drains left the water nowhere to go but into basements. (Patch Royal Oak, Royal Oak Sewer Analysis Could Explain...)

Royal Oak hired an outside engineering firm after the August 2014 storm to learn why some parts of the city flooded and others stayed dry. (Patch Royal Oak, Royal Oak Sewer Analysis Could Explain...)

Residents of Vinsetta Street lost basement contents on August 11, 2014. The street sits above a former river bed and is a low spot. (WDIV ClickOnDetroit, Royal Oak residents fearful of more...)

Royal Oak told the press it sometimes lets streets flood on purpose to keep sewage from backing up into homes. (WDIV ClickOnDetroit, Royal Oak residents fearful of more...)

Two class action lawsuits followed the August 11, 2014 flood. They name Royal Oak, Clawson and Oakland County and allege the sewers were not properly maintained. These are allegations, not findings. (WDIV ClickOnDetroit, Royal Oak, Clawson sued over historic...)

The USGS runs a stream gauge named Red Run Near Royal Oak. The Red Run drains 36.5 square miles above that point. (USGS, Red Run Near Royal Oak, MI (station 04162000))

On August 27, 2021, 2 to 4 inches of rain in a short time flooded Royal Oak. Records list flooded main and side roads, including Sherman and Lafayette and Maple and Louis, and stalled cars on Bellaire. (NOAA NCEI Storm Events Database, 2021 details file, event ID...)

The city's 2018 stormwater report says the sewer study recorded 5.04 inches of rain in the August 11, 2014 storm. (City of Royal Oak, Stormwater Task Force Report and...)

The city's 2018 report says weather experts put the August 2014 storm at a once in 300 to 500 years event and that it overwhelmed sewers, open streams and freeways. (City of Royal Oak, Stormwater Task Force Report and...)

After the August 11, 2014 flood, tap water turned brown near Coolidge Highway and Normandy Road. The city told residents there not to drink it while a valve was replaced. (CBS Detroit (WWJ), Royal Oak residents add brown water to...)

A week after the 2014 flood, city officials said Royal Oak garbage pickup was about five days behind, and extra crews worked a Saturday. (CBS Detroit (WWJ), Royal Oak residents add brown water to...)

A second major flood hit Royal Oak on August 28, 2020. Residents near 13 Mile Road and Main Street, whose basements flooded in 2014, were flooded again. (WDIV ClickOnDetroit, Intense rain overnight causes floods...)

For the August 28, 2020 storm, the Royal Oak Department of Public Services said it was responding to street flooding from the early morning storm. (FOX 2 Detroit, Heavy Friday rains leaves sections of Royal...)

How Flood Water Reaches a Home

  • Long periods of rain fill the ground until the surface sheds every new drop.
  • A swollen stream cuts across a field and sweeps toward the house.
  • Overland flow follows the lowest path, and your lot may sit on it.
  • The city storm drain fails to keep up with a hard downpour.
  • Spring thaw adds a rush of melt to already full channels.
  • Window openings and doors at ground level let the water walk in.
  • A broken retaining wall releases a sheet of water downhill.

Flood Damage Clues to Look For

  • Ceiling stains spread below a wet upstairs wall.
  • Wallpaper curls at the seams.
  • Laminate planks buckle into a ridge.
  • A damp, earthy odor lingers after the water is gone.
  • Outlets and switches look dirty or corroded.

From Flood Water to a Dry Home

OrderTask
Secure the siteFirst comes a hazard review. The crew confirms power is off, checks the air and marks unsafe areas. Only then does cleanup begin.
Document everythingYour team takes pictures and measures how high the water rose. It writes down damaged contents, flooring and walls. This record supports your claim conversations.
Take out the waterTruck-mounted and portable units pull the water off the floors. Wet vacuums finish what the pumps cannot reach. The crew then shovels out the mud.
Strip damaged finishesWet carpet, cushion and low drywall go first. Trim and cabinets that cannot be saved follow. Removing them lets air reach the framing.
Run the drying equipmentHeaters, fans and moisture removers work together inside closed rooms. Meters guide how long they stay. Readings show the crew when the framing is dry.
Clean and treatHard surfaces get washed with an antimicrobial cleaner. The crew then applies a treatment where mold could start. They also check the framing for rot.

Your Flood Cleanup Call, Step by Step

Tell us what happened, and we listen. We note the type of water, how deep it got and what you have done so far. A crew visits, looks over the damage and lays out the steps. You decide how to move forward.

Questions

Why does flood water count as category 3?

On its way, it picks up dirt, waste and chemicals. The result can make people sick. Category 3 is the label for water of that kind.

Who pays for flood cleanup?

Your policy decides. Standard homeowner coverage commonly excludes water that rises from the ground or arrives over land. Your agent can tell you whether a separate policy covers your home. Bring your photos to that call.

When can I go back inside?

Wait until someone has checked the power, gas and structure. The crew can help you judge the timing. Officials may also post notices for your street.

Is drywall always removed?

Drywall that touched flood water normally comes out. It soaks up water and holds contamination. The crew measures how high moisture wicked up the wall and cuts above that mark.

Should mold worry me?

Mold favors damp, dark spaces. Fast extraction and drying help prevent it. The crew inspects walls and floors for signs before closing the job.

What does the record say about flooding in Royal Oak?

In the August 2014 flood, about forty percent of Royal Oak homes had basement flooding, according to the cited account. About 2 billion gallons of wastewater went through the Kuhn system into the Red Run.

Flood water in your Royal Oak home?

Call (248) 453-1543, 24/7.

In Royal Oak, the typical response comes in under 30 minutes. A real person answers, and a drying crew is moving before the call ends.

Call (248) 453-1543

The on-site estimate is always free.